Job Details

Medical Assistant Position at UAMS Family Medical Center

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

We are seeking a dedicated Medical Assistant (MA) to join our team at UAMS Family Medical Center in Fayetteville. This position is essential in supporting our clinic physicians by assisting in patient care and treatment. The MA will perform a variety of clinical and administrative tasks to ensure smooth clinic operations and excellent patient experiences. This role is ideal for individuals who are organized, detail-oriented, and passionate about providing high-quality patient care in a dynamic healthcare setting. If you are eager to contribute to a team committed to excellence in family medicine, we encourage you to apply.

Minimum Qualifications:

• High school diploma or equivalent
• Completion of an accredited Medical Assistant program. (Must Upload Proof when submitting the application).
• Active MA Certification
• Basic Life Support certification
• Must have a working knowledge of the use of computers and of electronic medical records.

Preferred Qualifications:

• Phlebotomy skills
• Previous experience in an ambulatory care setting

Key Responsibilities:

• Direct patient care
• The MA collects/records patients' medical history and acquires patient vital signs.
• The MA advises patients regarding treatment, medication, and specific physician instructions.
• The MA will collect lab samples and complete necessary documentation for submission to the lab.
• Administrative duties
• The MA will manage the patient appointment schedule by balancing medical needs with patients' timetable.
• The MA will greet all patients/customers in professional and courteous manner upon arrival at clinic.
• MAs register and check out patients, collect payments, issue receipts, and verify insurance coverage.
• Customer Service
• Interacts with and assists the public in a professional and friendly manner as needed.
• Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.
• Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
• Assist internal and external stakeholders as needed with exceptional customer service.
• Other duties may be assigned to this position.

Salary Information: Commensurate with education and experience

Required Documents to Apply: License or Certificate (see special instructions for submission instructions), Resume

Optional Documents: List of three Professional References (name, email, business title), Proof of Veteran Status

Recruitment Contact Information: Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.