Job Details

A company is looking for a Senior Technical ServiceNow Business Analyst to drive requirements definition and solution design across federal government accounts.Key ResponsibilitiesFacilitate workshops to analyze and document business requirements in alignment with agency objectivesConvert mission-level needs into detailed user stories and functional specifications within an Agile/Scrum modelConduct gap assessments and mentor junior analysts on federal domain context and ServiceNow best practicesRequired QualificationsU.S. Citizenship and eligibility for a Secret-level security clearanceBachelor's degree in Computer Science, Information Systems, Business Administration, or equivalent field5+ years of Business Analyst experience, with at least 3 years focused on the ServiceNow platformExperience in federal contracting environments (DoD, DHS, or civilian agencies)ServiceNow Certified System Administrator (CSA) is required