Job Details

A company is looking for a Customer Support Specialist (After Hours) who is bilingual.Key ResponsibilitiesProvide exceptional customer service through various communication channels, addressing inquiries accurately and professionallyPerform administrative functions within core systems, including password resets and service requestsMaintain professional relationships with customers and co-workers while managing time effectively to meet service standardsRequired QualificationsHigh school diploma required; college degree desiredAt least one year of experience in a customer service role, preferably in a contact centerBilingual in English and Spanish with proficiency in speaking, reading, and writingAbility to adapt to change and work effectively under pressureStrong organizational skills and a passion for providing exceptional customer service