Job Details

A company is looking for a Member Outreach Specialist, D2Me (Bilingual - Spanish).Key ResponsibilitiesConduct 70+ outbound calls/SMS daily to educate members on clinical programs and screeningsUtilize data and technology to identify member needs, resolve inquiries, and schedule medical appointmentsConsistently meet or exceed productivity goals while maintaining accurate system documentationRequired Qualifications and Experience1+ years of experience in a high-volume customer-serving role; healthcare experience preferredProven success in fast-paced environments with strong time management skillsProfessional fluency in both English and Spanish, written and oralProficient in digital platforms and internal systemsAbility to work a flexible schedule based on business needs