Job Details

A company is looking for a Director of Training and Onboarding.Key ResponsibilitiesSupport new dealer onboarding from initial signup through the first 20 monthsCoordinate performance tracking and implement corrective actions for performance gapsServe as the primary point of contact for new dealers during onboarding and conduct regular check-insRequired Qualifications2-5+ years in account management, sales coordination, or customer successStrong understanding of sales processes and customer lifecycleExperience in dealer networks, channel sales, or home services is a plusHighly organized with strong follow-through and accountability mindsetComfortable managing multiple dealer accounts simultaneously