Job Details

A company is looking for an IT Support Manager - Hybrid - 60% Remote.Key ResponsibilitiesOversee and manage IT support operations and team performanceEnsure timely resolution of technical issues and maintain service qualityDevelop and implement IT support strategies and processesRequired QualificationsBachelor's degree in Computer Science, Information Technology, or related fieldProven experience in IT support or management rolesStrong knowledge of IT service management frameworksExperience with remote support tools and technologiesRelevant certifications (e.g., ITIL, CompTIA) preferred