A company is looking for an HR Service Partner - Americas.Key ResponsibilitiesServe as the first point of contact for HR-related inquiries from associates and leadersManage an assigned caseload through the ticketing system, ensuring timely and accurate resolution of HR transactionsEnsureconsistent application of HR policies and procedures while supporting continuous improvement initiatives within HR operationsRequired Qualifications2 to 4 years in HR, customer service, or administrative supportA High School Diploma or equivalentFluency in English and SpanishProficiency with technology systems and the MS Office suiteAbility to maintain strict confidentiality and handle sensitive employee information appropriately