Job Details

Account Supervisor

We are seeking an experienced Account Supervisor with a strong background in shopper marketing and agency account leadership. This role serves as the primary client contact, leading day-to-day communications, strategy, and execution across all shopper marketing initiatives. The ideal candidate has 4+ years of marketing agency experience, including managing high-profile retail programs and delivering measurable business results. Experience with Walmart, Sam's Club, or other national retail accounts is highly preferred.

Client & Account Leadership

• Act as the primary client contact and trusted advisor
• Build and expand client relationships to drive incremental revenue
• Lead client meetings, including visits to client headquarters
• Ensure contract obligations are met or exceeded
• Supervise and mentor Account Coordinators and Account Executives

Strategic Planning

• Lead or support strategic planning and brainstorming sessions
• Translate client objectives into actionable marketing strategies
• Develop program recommendations aligned to sales goals and brand standards
• Identify and leverage research to support marketing plans

Creative & Program Execution

• Manage the creative development process from concept to approval
• Present creative concepts to clients
• Ensure work meets brand guidelines, communication priorities, and objectives
• Oversee execution of all marketing programs, budgets, and timelines

Financial Oversight

• Support Director/VP in managing account profitability
• Ensure estimates, invoicing, and billing accuracy
• Oversee account receivables and financial performance

Additional Expectations

• Ability to work outside normal business hours as needed
• Collaborate effectively with internal teams, retail field teams, and clients
• Support special projects as assigned by leadership

Qualifications

• Bachelor's degree in advertising, marketing, or related field
• Minimum 4+ years agency experience in retail or consumer packaged goods preferred
• Prior experience working with Walmart and/or Sam's Club
• Research/analysis experience a plus

Knowledge, Skill and Ability Requirements

• Familiarity with market research techniques, including syndicated data
• Proven leadership, organization, and communications skills
• Team player with a positive attitude
• Self-starter with strong analytical problem-solving ability
• Ability to effectively develop and communicate ideas, both oral and written
• Ability to handle multiple projects
• Proficient in Microsoft Office applications, specifically Excel, Word and PowerPoint