Job Details

Job Title :- Retirement Call Center Services

Location : Remote Job

Duration : 6 Months

Relevant retirement call center experience
• Relevant experience in Customer Service or Call Center
• Minimum internet connectivity of 25MBPS+ and a quiet workspace free of distractions for call center Work from Home Role
• Flexibility to work shifts assigned by business based on call center hours of business operation.

Preferred Qualifications/ Skills
• Any Graduate
• Ability to be flexible and adapt to constantly changing priorities
• Proficiency in retirement plan record-keeping systems and Microsoft Office applications.
• Strong understanding of retirement plans, IRS regulations, and ERISA requirements.
• Microsoft Office proficiency, especially Excel
• Quality Lean/Process Improvement knowledge
• Ability to work under pressure in a dynamic environment
• Thirst for learning! Analytical thinking and ability to learn fast
• Ability to be pro-active and to think "creatively"
• Cultural Awareness in a diverse and international environment