Job Details

A company is looking for a ServiceNow Practitioner Sr to support IT Service Management and IT Operations Management.Key ResponsibilitiesDesign, configure, and maintain ServiceNow ITOM and ITSM modulesImplement and enhance ITIL-based workflows and support ITOM initiativesDevelop automation and integrations, and troubleshoot the ServiceNow platformRequired Qualifications3+ years of ServiceNow experience (ITOM/ITSM)Strong understanding of ITIL best practicesHands-on experience with CMDB, Discovery, Event Management, and Service MappingExpertise in ServiceNow scripting (JavaScript, Glide APIs)Experience with REST/SOAP APIs and MID Server