Job Details

OverviewA Big O Alignment Technician performs the required mechanical duties in an accurate and timely manner in accordance with all company programs, policies, and procedures.MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.ResponsibilitiesPerform brake, front end, and alignment maintenance as well as mechanical work in accordance with all company programs, policies, and proceduresMaintain the orderly flow of customer service assignment to ensure productivityEnsure that Big O's Extra Care Services are extended to all customersProperly diagnose and repair customers' vehicles, performing quality control of all shop functionsSafely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areasAttend weekly store meetings to review safety issues, store policies, procedures, and product information changes as requiredAssist in organizing, documenting, and processing adjustments and core creditsWork with store management to ensure the successful accomplishment of budgeted service-related quotasEnsure that all appropriate information for completed work is given to the counter personnel for inclusion in final invoicingUtilize the company outside purchase program to ensure maximum profitabilityEnsure the consistent execution of the vehicle inspection programPromptly and efficiently perform alignments, inspections, and other duties to support store achievement of established service, sales, and productivity goalsAssist management in the orientation, training, and coaching of new personnelAll MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.Job Requirements18 years of age or olderMinimum of one year of experience as a lube/tire/service technicianAbility to learn new concepts and use technical materialsAbility to consistently operate a computer and other office productivity machineryAbility to safely operate automatic and manual transmission vehiclesAbility to exchange accurate information with customersAbility and willingness to work with hazardous materialsAbility to consistently work in outdoor weather conditionsAbility and willingness to comply with Personal Protection Equipment (PPE) regulationsVision, hearing, speech, and the ability to detect odorsAbility to remain in a stationary position (standing and/or driving) for up to nine hours per shiftAbility to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 poundsValid driver's licenseAvailability to work holidays, weekends, and after regular business hours as neededReliable transportation to workAbility to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.Ability to meet company requirements including successful pre-employment screeningsLegal authorization to work in the United States of AmericaPreferred SkillsHigh school diploma or GED equivalentTwo or more years of experience in an automotive shop environmentAppropriate ASE certificationsAbility to work both independently and in a team environmentAbility to work at a fast paceStrong verbal communication skillsSales abilitiesAbility to prioritize and plan work activities using time efficientlyAbility to effectively manage multiple tasks and projectsAbility to perform detail work with accuracy