Job Details

Team Assistant

Now hiring a Team Assistant in Fayetteville, AR! Our Team Assistant's main goal is to schedule field staff nurses & therapists, assigning them patients and being the main point of contact for scheduling questions, requests, and issues.

Our Team Assistant reports to our Fayetteville Clinical Director. This is a full-time, 40 hour per week position working MON thru FRI 8a-5p in our office. Pay depends on experience. Rotating, infrequent paid on call is required.

Duties & Responsibilities may include, but are not necessarily limited to:

• Communicating with Intake regarding new patient referrals
• Assigning patients to our skilled team's schedules
• Organizing schedules by area, disciplines, times etc
• Keeping track of patient census and communicating staffing availability to the Marketers & Intake Dept.
• Taking calls, texts & emails from field staff regarding scheduling changes and updating scheduling system accordingly
• Troubleshooting scheduling issues
• Reassigning times and updating schedules for missed visits
• Assisting the Director and Office Manager with other office duties as needed
• Participating in paid rotating on-call duties (infrequent)
• Other duties as assigned

• A minimum 1 year of office experience, specifically in the healthcare / medical industry, is required
• Previous staff scheduling experience preferred
• Excellent computer skills are critical to this position
• Ability to communicate effectively both verbally and in writing
• Highly organized with excellent customer service skills and a positive attitude
• Reliable with consistent attendance
• Ability and willingness to participate in rotating on-call

• medical
• dental
• vision
• life
• disability
• lucrative company-sponsored retirement plan (with some of the BEST $$ matching rates in the Arkansas home care industry!)
• generous accrued PTO
• 6 paid holidays
• on-call pay
• employee referral bonus, cell phone discounts on certain carriers, etc.