Job Details

Position: Clerk, Shipping & Receiving

ReturnPro is looking for a team-oriented, driven, and energetic Shipping and Receiving Clerk. The Shipping and Receiving Clerk is responsible for tracking inventory levels, handling all aspects of shipping and receiving, and keeping accurate records.
Primary Responsibilities/Essential Functions

This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position. The selected candidate may perform other related duties assigned to meet the ongoing needs of the business.

Primary Responsibilities

• Greeting and communicating with truck drivers and customers during pickups and drop-offs
• Prepare daily outbound orders
• Prepare and print shipping labels corresponding to shipping needs
• Audit and file inbound and outbound documents
• Process orders based on the buyer's preferred shipping system (e.g. USPS, UPS, FedEx, etc.)
• Contact carrier and schedule shipping for each package
• Maintain a clean and safe work area and update supplies as needed
• Collaborates and communicates with logistics technicians and others involved in the shipment and receipt of products
• Tracks, traces, and updates the status of incoming and outgoing shipments
• Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately
• Receives goods and verify the quality and count of all items
• Verifies and records all items loaded for shipments
• Carefully and accurately maintains shipping records for requested categories including returned goods, dunnage, and returnable pallets
• Notifies supervisor of major discrepancies, over-shipments, or substitutions
• Completes information on damage claims for in-transit damage
• Performs other duties as required

• High School diploma or equivalent
• Professional and ethical manners when representing a company
• Attention to detail
• Frequently required to stand, walk, use hands, and reach with hands and arms
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Proficient with Microsoft Office Suite or related software
• Strong time management and project management skills
• Ability to perform within a changing workload and/or priorities and meet order schedules with quality results
• Ability to act with integrity, professionalism, and confidentiality
• Ability to think creatively and problem solve when faced with new challenges
• Ability to work independently, multi-task, and deliver quality work in an efficient manner
• Ability to manage competing priorities
• Ability to succeed in a team environment

• Frequently required to walk, bend, lift, and reach overhead.
• Ability to repetitively lift, push, and carry 20-35 lbs.
• Ability to work overtime and weekends, as needed.
• Comfortable working in a fast-paced, team-based production environment.

• Meeting or exceeding production throughput and accuracy goals.
• Maintaining high teammate engagement and retention.
• Compliance with safety and quality standards.
• Consistent execution of SOPs and effective use of Paycom for workforce management.
• Demonstrated improvements in efficiency and cost savings over time.