Job Details

Direct message the job poster from BNSF Logistics

The primary role of the Senior Project Manager is to lead the PMO process and drive a team of Project Managers that are responsible for customer engagement and projects which are primarily focused on logistics and transportation solutions. The Senior Project Manager will set the blueprint and governance for projects by establishing and improving standards, processes, and tools to ensure effective project delivery. Their main responsibilities include designing, implementing, monitoring, and continuously improving the project management processes to ensure it meets the organization's goals and objectives.

A highly effective Senior Project Manager brings comprehensive understanding of service offerings and how they can be integrated into project design as well as broad knowledge of support functions including finance, risk, information systems, etc. The Senior Project Manager has the ability to create and maintain relationships with internal and external Executive/Leadership stakeholders and be comfortable facilitating discussions on issue identification and problem solving and be able to work across all levels of the organization and put together project teams for the successful implementation of corporate objectives. Creating a seamless set of project processes, procedures and key performance indicators that drive and improve customer experience and improve the overall efficiency of the BNSF Logistics team is essential for success in this position.

Position Responsibilities:

• PMO Process and System Leadership (50% - 80% Time)
• Assisting the Director of Operations to identify, hire and train project managers to fulfill the responsibilities of their role.
• Set clear expectations of the team and drive to those expectations.
• Developing and maintaining process documentation, including standard operating procedures (SOPs), process flowcharts, and process metrics.
• Monitoring process performance using key performance indicators (KPIs) and other metrics and identifying areas for improvement.
• Leading process improvement initiatives, including process re-engineering and process systems and automation.
• Communicating process changes to stakeholders, including senior management, process users, and customers.
• Providing training and support to process users to ensure that they understand and follow the process.
• Ensuring that the process is executed in compliance with regulatory requirements and industry standards.
• Identifying and addressing process issues and bottlenecks that impact process performance.
• Collaborating with other process managers and process owners to ensure that processes are integrated and aligned across the organization.
• Using a gated process, ensure rigorous, thoughtful methodology to increase speed through the process, improve sales forecasting, and improve launch success.
• Leading and collaborating across several functional workstreams requiring project management skills to execute project deliverables.
• Negotiate with project stakeholders or suppliers to obtain resources or materials.
• Establish and execute a project communication plan.
• Prepare project status reports by collecting, analyzing, and summarizing information and trends.
• Initiate, review, and/or approve modifications to plans.
• Identify need for initial or supplemental project resources.
• Monitor or track project milestones and deliverables.
• Assign duties, responsibilities, and spans of authority to project personnel.
• Perform risk assessments to develop response strategies.
• Monitor the performance of the project team members, providing and documenting feedback.
• Assist the product owners in assessing current or future customer needs and priorities.
• Develop implementation plans that include analysis such as cost-benefit or return on investment (ROI).

Education and/or Experience Qualifications:

• Broad knowledge of such fields as accounting, marketing and sales, business administration, finance, operations, and project management.
• A bachelors degree in computer science, engineering, business administration or a related field; or equivalent combination of education and experience, experience with logistics/transportation or supply chain.
• Minimum of 5+ years of experience executing project plans, business related projects, experience with lean concepts and change management.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management

Industries

• Transportation, Logistics, Supply Chain and Storage