Essential Job Duties:
1. Set routes with drivers
2. Set up paperwork for incoming vendors
3. Communicate with Sales on delivery and route problems
4. Communicate with warehouse and delivery staff
5. Pass out work orders to be done
6. Handle UPS orders
7. Customer pick-ups get handled ASAP
8. Set a positive attitude by example
9. Must display a positive and friendly attitude as well as appropriate behavior during work hours
10. Must provide superior customer service
Supervisory Responsibilities:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. Must
have good written and verbal communication skills and the ability to work well with others.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
Basic Qualifications
Education & Experience: High School diploma
Knowledge/Skills/Abilities: Basic computer skills (Microsoft Office)/ability to multi-task and assign work as
needed
Essential Physical Demands/Work Environment: sitting most of the day
Preferred Qualifications: previous dispatching and area knowledge
Decision-Making Examples: A customer orders a part that is needed for a car to leave the shop today and
you have a driver that will not return for another hour. The driver has two stops left with no time
commitment for the day. The driver is four miles from the building and you have another driver on his way
back that is a half hour away.
Benefits: